How to Send WhatsApp Messages Via Zapier Automations ?

  1. Access the Postman API documentation and choose "send message template text".

  2. In the CRM, select the "templates" icon > choose the desired template > Copy the JSON.

  3. In Zapier, create a new action > Webhooks by Zapier > set event to "Custom Request" and method to "POST".

  4. Construct the URL with API URL, version, phone number ID, and "messages".

  5. Set "Data Pass Through" to false.

  6. In "Headers", add:

    • Authorization: token

    • Content-Type: application/json

  7. In "Data" section, paste JSON body > replace image URL, body variable, receiver, and country code.

  8. Select "Unflatten" as No.

  9. Test the message by sending it to a phone number.

  10. Verify the header token, JSON body variables, receiver number, and URL are correct.

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