Different Types Of Triggers ?

Our platform offers various triggers to enhance user engagement and interactions. Below is an overview of the available triggers:

• New Message Received: Activates whenever any incoming message is received. This ensures immediate response capabilities to all incoming communication.

• Message Match Keyword Condition: Triggers when messages contain specific pre-defined keywords. This allows for targeted responses or actions based on specific content.

• Hot Keyword: Similar to the Message Match Keyword Condition, but with the capability to interrupt an existing bot flow to prioritise the response. This is useful for high-priority keywords.

• Inbound Webhook Trigger: Initiated by an external webhook. This trigger is useful for integrating external systems or services into the platform dynamically.

• Click to WhatsApp Ads: Activates when a user interacts with a specific Facebook ad, directing them to a WhatsApp conversation. Ideal for seamless transition from advertisement to interaction.

The priority of triggers is as follows:

1. Facebook ADD ID

2. Inbound Webhook Trigger

3. Hot Keywords

4. Message Match

5. New Message Received