How to Recover Abandoned Carts In Shopify By Sending WhatsApp Follow up Message ?
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Navigate to Settings > Apps and Sales Channels > Develop Apps. Click on Create App.
Fill in the app name. Under admin API Scopes, search for ABA, within orders, select read orders, and then click save.
Install the app and reveal the token.
Proceed to Automation Builder and add a trigger by searching for Shopify > Shopify Abandoned Cart > Abandoned Cart Create New.
Authenticate by providing a label, your Shopify domain, and the access token.
Generate a hook, save the sample data, and proceed to attach a template.
Create a template with your custom message and the checkout URL included.
Add a CRM Send Template Message block. Here, select the desired channel, the template you've created, and use the WhatsApp number from the shipping address.
Utilize the parse function to format the phone number appropriately and select the checkout URL from the abandoned checkout URL options.
Save your workflow and enable it to start recovering abandoned carts automatically on Shopify.