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# How to Recover Abandoned Carts In Shopify By Sending WhatsApp Follow up Message ?

1. Navigate to **Settings > Apps and Sales Channels > Develop Apps**. Click on **Create App**.
2. Fill in the **app name**. Under admin API Scopes, search for **ABA,** within orders, select **read orders**, and then click **save**.
3. **Install** the app and **reveal the token**.
4. Proceed to **Automation Builder** and add a trigger by searching for **Shopify > Shopify Abandoned Cart > Abandoned Cart Create New**.
5. **Authenticate** by providing a label, your **Shopify domain**, and the **access token**.
6. **Generate a hook**, save the sample data, and proceed to attach a template.
7. **Create a template** with your custom message and the checkout URL included.
8. Add a **CRM Send Template Message** block. Here, select the desired channel, the template you've created, and use the WhatsApp number from the shipping address.
9. Utilize the **parse function** to format the phone number appropriately and select the **checkout URL** from the abandoned checkout URL options.
10. **Save** your workflow and **enable** it to start recovering abandoned carts automatically on Shopify.

{% embed url="<https://www.youtube.com/watch?v=uA7Et8VGUAw>" %}


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