How To Collect Address, Payment and Other Details From User After You Receive An Order ?

Setting Up an Automated Order Management System

1. Create a WhatsApp Bot Flow for New Orders

   • Design a bot flow in WhatsApp that activates as soon as a new order is placed.

2. Collect all the details required like address,payment method,etc.

3. Create custom order fields if necessary to store additional information.

4. For online payment , generate payment link and send it to user.

5. Trigger a seperate automation flow to send a thankyou message with order details when the payment is received.

6. Handle failed payments by sending reminders or providing alternative options.#