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During an ongoing campaign, WhatsApp or Meta might pause your message template due to a high spam report percentage. you have two options to resume messaging:

  1. Clone and Modify the Template

    • Create a copy of the paused template.

    • Make slight modifications to the text to differentiate it from the original.

    • Submit the new template for approval.

    • Once approved, use this template to resume messaging your users.

  2. Edit and Resubmit the Existing Template

    • Directly edit the paused template.

    • Apply changes to the text to ensure compliance.

    • Submit the edited template for reapproval.

    • After approval, continue your messaging campaign with the updated template.

Utilising a new or edited template allows you to effectively resume your messaging campaign without further interruptions.

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