Time Delay Block

The Time Delay block pauses the flow before sending the next message. It helps make conversations feel more natural and is also useful for follow-ups, lead nurturing, and onboarding sequences.

1. Go to Chatbot → Click Create Bot Flow.

2. Select WhatsApp Chatbot, set Trigger + Channel, and save.

3. Add your first Message node (e.g., welcome message).

4. Click Add Node → Add Automation App → Search Delay.

5. Select one of the delay types:

Option A: Time Delay (Relative)

1. Choose the unit (seconds / minutes / hours / days / weeks).

2. Enter the delay time (example: 45 minutes) and save.

3. Add the next message — it will be sent after the delay.

Option B: Time Delay (Fixed Date & Time)

1. Select Time Delay – Fixed Date & Time.

2. Enter the exact date + time (DD/MM/YYYY + time format) and save.

3. Add the next message — it will be sent at the scheduled date/time.

This is how you control message timing to create well-timed, human-like bot conversations.