> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/ecommerce/sync-system-fields.md).

# Sync System Fields

System fields are essential for smooth and error-free e-commerce operations.

Step 1: Sync System Fields

1. Go to **Dashboard → Products → E-commerce**
2. Click **System Fields** (left menu)
3. Click **Sync System Fields** (top right)
4. Go to **Order** section
5. Click **Sync System Fields** again
6. Wait for the sync to complete

Step 2: Manage Order Fields

* Default system fields (like **Order Status**) are pre-added
* You can:
  * Add new status values
  * Delete unused ones
  * Save changes

Important for International Businesses

If:

* Your business is **not registered in India**, or
* Your WhatsApp number is **not +91**,

Then:

7. Go to **Origin City / Product System Fields**
8. Edit mandatory fields like:
   * Origin Country
   * Importer Name
   * WhatsApp Compliance Category
9. Remove mandatory requirement (if not applicable)
10. Save changes

Syncing system fields ensures proper order tracking, compliance handling, and smooth e-commerce functionality.

{% embed url="<https://youtu.be/1azqWUwkeBw>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://helpdocumentation.gitbook.io/user/ecommerce/sync-system-fields.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
