How to Send WhatsApp Message To Customer when New Order is Received in Shopify ?
To receive Shopify order notifications on WhatsApp, follow these steps:
Create a Webhook in Automation Builder
Go to Automation Builder and create a new webhook.
Choose a custom webhook trigger and give it a title.
Add webhook in shopify
Go to setting>Notifications, scroll down, and click on create webhook.
Set the event to "Order Creation", the format to "JSON", and the url to webhook url.
Select appropriate API Version and save the webhook.
Capture Incoming Webhook Data
In Automation Builder, click on "Capture Incoming Webhook" and then place an order from Shopify.
The data received from Shopify will be displayed in Automation Builder.
Send whatsapp notification
Open your Automation Builder and add a CRM block to your workflow.
Within the CRM block, choose the "Send Template Message" option.
Select the template you wish to use for the order notification.
Enter the recipient's WhatsApp number and define the body of the message by using the variables captured from the Shopify order data.
Save your changes and make sure the workflow is enabled.
This setup will ensure that whenever a new order is placed on Shopify, a notification will be sent directly to the provided WhatsApp number, keeping you updated in real-time.
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