How to Trigger a Bot Flow Via Inbound Webhook ?

In the video below, you'll see how to trigger a chatbot via a webhook.

Understand the data structure received from the webhook. If unsure, first set up a webhook.site link in your source app and send data there. Copy the body data from webhook.site to our bot builder trigger and update our webhook URL in your external app. Ensure you correctly map the data in the identifier field. The phone number should include the country code and no symbols for the bot to function smoothly.