How to create ticket via gravity forms in Wordpress ?

Step 1: Create a Webhook in Automation Builder

1. Go to your Automation Builder Dashboard.

2. Click on Create New Workflow.

3. Select Webhook as the trigger.

4. Enter a name (e.g., demo test) and click Save.

5. Copy the Webhook URL that gets generated.

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Step 2: Connect Gravity Forms with Webhook

1. In your WordPress Dashboard, go to Gravity Forms → Settings → Webhooks.

2. Click Add New Webhook.

3. Paste the Webhook URL copied from Automation Builder.

4. Configure other settings if needed and click Save Settings.

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Step 3: Capture Incoming Data

1. Return to the Automation Builder, click on Capture Incoming Response.

2. Now go back to your website and submit a test entry through your Gravity Form using dummy data.

3. Once submitted, go back to the Automation Builder and click Save (your form data will now be visible and usable for mapping).

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Step 4: Generate QR Ticket

1. In the Automation Builder, click Show All Apps.

2. Find and select the Ticket QR app.

3. Choose the action: Create New QR.

4. Select an existing authentication, or create a new one by entering your ID and Password.

Fill in the required fields:

• Event ID: Go to your Events page, copy the Event ID, and paste it here.

• Name: Map from the captured form data.

• Phone Number: Map from form data.

• Email ID: Map from form data.

1. Click Run and Save.

2. A Success Message will confirm that the ticket (with QR) has been created.

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Step 5: (Optional) Send Ticket via WhatsApp

1. Add a new step in the workflow:

   • Go to CRM → Send Template Message.

   • Select WhatsApp Channel and a pre-approved template.

   • Map:

     • Header Variable = QR Image

     • Body Variable 1 = Name

     • Body Variable 2 = Event Name (manually or via data)

2. Click Save & Run.

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🎉 Done!

You’ve now integrated Gravity Forms with your ticketing system:

• When a form is submitted,

• A QR ticket is automatically generated,

• And (optionally) sent via WhatsApp.