Create Templates via AI for WhatsApp

To create AI-generated templates for WhatsApp using the platform described, follow this step-by-step guide:​

Accessing the AI Template Builder

• Navigate to the templates page of your WhatsApp channel.

• Click on the AI template builder button.

• You will see a notice that using this service is chargeable, with deductions made from your channel wallet based on usage.

Selecting Template Type

• After acknowledging the charge notice, you will see predefined template suggestions.

• Filter these suggestions by region, use case, or category (e.g., notifications, promotions).

Creating a Notification Template (e.g., Appointment Reminder)

• Choose a category like notification and select a template, such as "appointment reminder."

• Customize the template by adding variables for customer name, service (e.g., web development), brand name, and date/time.

• Click “send” to generate the template using AI. The cost will be deducted from your channel wallet and shown on the platform.

Adding More Functionality (e.g., Cancel Button)

• You can enhance interactivity by asking the AI to add more buttons (such as "Cancel Appointment").

• Each interaction with the AI might incur additional charges.

Editing and Applying the Template

• Open the generated template in the editor for further customization if needed.

• The editor will suggest a name and allow you to select a category, though Meta (WhatsApp) will decide final template approval and category placement.

• Edit sample content or add an image header if desired, either in the editor or through the AI.

Submitting and Tracking Charges

• Once finalized, apply the template for WhatsApp approval.

• All deductions for template generation are recorded in a special wallet log (distinct from general billing logs) for your reference.

Creating Promotional Messages

• You can create promotional templates (e.g., for Christmas) by instructing the AI via prompt.

• Review, edit, and submit the new promotional message template as above.

Key Points

• The entire process is streamlined with content suggestions, variable support, editor integration, and charge transparency.​

• All templates must be reviewed and approved by WhatsApp/Meta.

• All wallet deductions are only for AI template generation and are tracked separately.