> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/crm-v1-old.md).

# CRM V1 - Old

- [Custom Fields](https://helpdocumentation.gitbook.io/user/crm-v1-old/custom-fields.md)
- [How to create a Custom Field?](https://helpdocumentation.gitbook.io/user/crm-v1-old/custom-fields/how-to-create-a-custom-field.md)
- [How to Create Super Fields In CRM ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/custom-fields/how-to-create-super-fields-in-crm.md)
- [Contacts](https://helpdocumentation.gitbook.io/user/crm-v1-old/contacts.md)
- [How to Update Custom Fields in Bulk ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/contacts/how-to-update-custom-fields-in-bulk.md)
- [How To Import Contacts And Send Bulk Messages To Users ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/contacts/how-to-import-contacts-and-send-bulk-messages-to-users.md)
- [How To Export Contacts From CRM With Custom Fields ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/contacts/how-to-export-contacts-from-crm-with-custom-fields.md)
- [Difference Between Conditions: “is”, “is not “, “exists” and “does not exist”](https://helpdocumentation.gitbook.io/user/crm-v1-old/contacts/difference-between-conditions-is-is-not-exists-and-does-not-exist.md)
- [Segments](https://helpdocumentation.gitbook.io/user/crm-v1-old/segments.md)
- [Campaigns](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns.md)
- [How To Check Why Messages Are Getting Failed In Broadcasts / Campaigns ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-check-why-messages-are-getting-failed-in-broadcasts-campaigns.md)
- [How To Send Bulk Messages To Users?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-bulk-messages-to-users.md)
- [How to hide bulk campaign / broadcasts msgs from Inbox ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-hide-bulk-campaign-broadcasts-msgs-from-inbox.md)
- [How to Send Multi Product Message In Bulk On WhatsApp ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-multi-product-message-in-bulk-on-whatsapp.md)
- [How to Send Carousel Template Messages In Bulk on WhatsApp ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-carousel-template-messages-in-bulk-on-whatsapp.md)
- [How to send Bulk Messages Of LTO (limited time offer) Coupon Code Template ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-bulk-messages-of-lto-limited-time-offer-coupon-code-template.md)
- [How to Send Bulk Messages Of a Catalogue Template ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-bulk-messages-of-a-catalogue-template.md)
- [How to Opt-out Users / Stop Users from receiving Bulk msgs?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-opt-out-users-stop-users-from-receiving-bulk-msgs.md)
- [How to Send Bulk WhatsApp Campaigns To Millions Of Contacts From 100s of WhatsApp Numbers ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-bulk-whatsapp-campaigns-to-millions-of-contacts-from-100s-of-whatsapp-numbers.md)
- [How To Use API Campaigns To Track Status Of Messages Sent Via API ( Delivered / Read / Failed ) ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-use-api-campaigns-to-track-status-of-messages-sent-via-api-delivered-read-failed.md)
- [How To Send Bulk Campaigns From Excel / Gsheet Without Importing Contacts ?](https://helpdocumentation.gitbook.io/user/crm-v1-old/campaigns/how-to-send-bulk-campaigns-from-excel-gsheet-without-importing-contacts.md)
- [Crm Triggers](https://helpdocumentation.gitbook.io/user/crm-v1-old/crm-triggers.md)


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