Authentication Template

  • Go to Channels → Template Manager and click Create Template.

  • Enter the template name, select the language, and choose Category = Authentication.

  • Authentication templates have only one format (no template types).

  • Add security recommendation if required (optional).

  • Set the code expiration time (for example: 10 minutes).

  • (Optional) Add buttons if needed.

  • Make sure the message is only for verification like OTP, login code, or account verification — no promotional content allowed.

  • Click Save & Apply / Submit Template for approval.

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