Order Details Utility Template

  • Go to Channels → Template Manager and click Create Template.

  • Enter the template name, select the language, and choose Category = Utility.

  • Select Template Type = Order Details.

  • (Optional) Add a header (image, video, or document) or keep it none.

  • Add the message body with variables such as:

    • Customer Name

    • Order ID

    • Product Name

    • Amount Paid

    • Order Date

    • Delivery Address

  • Provide example values for all variables.

  • (Optional) Add a footer if required.

  • Configure additional details if needed:

    • Order expiration time (enter 0 if not required)

    • Tax configuration

    • Shipping configuration

    • Discount configuration (flat amount or percentage)

  • Use Preview to review the order details layout.

  • Click Submit Template to send it for approval.

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