How to create templates via AI for WhatsApp ?
To create AI-generated templates for WhatsApp using the platform described, follow this step-by-step guide:
Accessing the AI Template Builder
Navigate to the templates page of your WhatsApp channel.
Click on the AI template builder button.
You will see a notice that using this service is chargeable, with deductions made from your channel wallet based on usage.
Selecting Template Type
After acknowledging the charge notice, you will see predefined template suggestions.
Filter these suggestions by region, use case, or category (e.g., notifications, promotions).
Creating a Notification Template (e.g., Appointment Reminder)
Choose a category like notification and select a template, such as "appointment reminder."
Customize the template by adding variables for customer name, service (e.g., web development), brand name, and date/time.
Click “send” to generate the template using AI. The cost will be deducted from your channel wallet and shown on the platform.
Adding More Functionality (e.g., Cancel Button)
You can enhance interactivity by asking the AI to add more buttons (such as "Cancel Appointment").
Each interaction with the AI might incur additional charges.
Editing and Applying the Template
Open the generated template in the editor for further customization if needed.
The editor will suggest a name and allow you to select a category, though Meta (WhatsApp) will decide final template approval and category placement.
Edit sample content or add an image header if desired, either in the editor or through the AI.
Submitting and Tracking Charges
Once finalized, apply the template for WhatsApp approval.
All deductions for template generation are recorded in a special wallet log (distinct from general billing logs) for your reference.
Creating Promotional Messages
You can create promotional templates (e.g., for Christmas) by instructing the AI via prompt.
Review, edit, and submit the new promotional message template as above.
Key Points
The entire process is streamlined with content suggestions, variable support, editor integration, and charge transparency.
All templates must be reviewed and approved by WhatsApp/Meta.
All wallet deductions are only for AI template generation and are tracked separately.
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