Overview of WhatsApp Mini Apps

WhatsApp Mini Apps are used for lead capture, surveys, feedback forms, and multi-step data collection.

Step 1: Create New Mini App

  1. Go to WhatsApp Mini App → Mini Apps

  2. Click Create New Flow

  3. Enter Flow Name

  4. Select Category (e.g., Lead Generation)

  5. Select WhatsApp Channel

  6. Click Create Flow

Step 2: Design the Flow

  1. Add Screens (for multi-step experience if required)

  2. Add Components like:

    • Heading / Body

    • Name Input

    • Phone Input

    • Email Input

    • Dropdown

  3. Configure each component (label, helper text, options, etc.)

  4. Add a Footer Button (Submit / Next)

Step 3: Save & Test

  1. Click Save and Apply (moves flow to Draft stage)

  2. Use Send Test Message to test the flow

  3. Fill the form from your phone and verify submission

Step 4: Publish

  1. After testing, click Publish

  2. Your Mini App is now live and can be used inside chatbot flows.

Always test the flow in Draft stage before publishing to ensure smooth data collection.

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