> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/web-chat-widget/introduction-to-web-chat-widget.md). # Introduction to Web Chat Widget Web Chat allows you to create, customize, and manage a chat widget for your website. It provides a centralized platform to communicate with website visitors and offer quick assistance directly from your website. With Web Chat, you can configure the widget according to your business requirements and provide a better communication experience for your customers. ### Dashboard The Web Chat dashboard provides a centralized view of your chat widgets and related configuration options. From the dashboard, you can access the available Web Chat features and manage your existing widgets. ### Create a Chat Widget You can create a new chat widget based on your business requirements. While creating the widget, you can configure the required settings and customize how the widget will appear and behave on your website. ### Customize the Widget Web Chat provides customization options to configure the appearance of your widget. You can customize the widget according to your branding and communication requirements so that it provides a consistent experience to website visitors. ### Deploy Web Chat Once the widget is configured, you can deploy it on your website. The deployment process allows you to make the chat widget available to your website visitors so they can interact with your business directly from the website. ### Manage Web Chat After deployment, you can manage your existing widget from the Web Chat section. You can update the configuration and customization whenever required based on your business needs. {% embed url="" %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://helpdocumentation.gitbook.io/user/web-chat-widget/introduction-to-web-chat-widget.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.