# How To Add Chat Notes In Live Chat?

**1) Go to Unified Team Inbox**

<figure><img src="/files/XAWeqAogdvia7XMyPW9j" alt=""><figcaption></figcaption></figure>

**2)Select the Desired Chat**

<figure><img src="/files/zVis0K9sUuSisp5R4okd" alt=""><figcaption></figcaption></figure>

**3)Click on Chat Note(highlight)**

<figure><img src="/files/SYl45kF83wYnFtbOyyWV" alt=""><figcaption></figcaption></figure>

#### 4. Start typing the note

<figure><img src="/files/5UX2OqYh7tbP9wBe5sq7" alt=""><figcaption></figcaption></figure>

#### 5. Click on send(highlight)

<figure><img src="/files/EqyV7C5L2DmgzLPvdM9d" alt=""><figcaption></figcaption></figure>

**6.Click on highlight**

To check the Chat note.

<figure><img src="/files/3A2TLZTLDmAzcfDwPhFZ" alt=""><figcaption></figcaption></figure>

**7. Click on Chat Notes**

<figure><img src="/files/oWwmC7HKdrdzsyFrpBmn" alt=""><figcaption></figcaption></figure>

#### 8. Select the particular Chat note.

You can find your Chat note.

<figure><img src="/files/i2WlfFG9BekzbkchxJID" alt=""><figcaption></figcaption></figure>


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