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# Enable / Disable Cart Functionality For WhatsApp API Number

You can control whether customers can add products to cart directly inside WhatsApp.

Steps to Enable / Disable Cart

1. Go to **Channels → WhatsApp Channel**
2. Click your **WhatsApp Account (WABA)**
3. Open **WABA Business Profile**
4. Go to **Commerce Settings**
5. Toggle the **Cart Option** ON or OFF

When to Enable Cart

* If you want customers to **place orders directly from WhatsApp**
* For full **e-commerce experience**
* When accepting in-chat purchases

When to Disable Cart

* If you only want **product discovery**
* For **lead generation only**
* If orders are handled via **website, CRM, or sales team**

Note: Changes may take a few hours to reflect on your WhatsApp number.

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