# Import Contacts in CRM ?

**1.** Prepare your Excel file with contact data\
**2.** Save the file as **CSV format**\
**3.** Go to **CRM → Contacts**\
**4.** Click **Add New Contact → Import via CSV**\
**5.** Upload your CSV file → Click **Next**\
**6.** Select Import Type:

* Add New Contacts
* Update Existing
* Add & Update Both

**7.** Map CSV columns with CRM fields

* Name → First Name
* Phone → WhatsApp Number
* Other columns → Super Fields (must be created beforehand)

**8.** (Optional) Add extra **Custom Values / Fields**\
**9.** Review the data preview → Click **Next**\
**10.** Click **Start Import**\
**11.** Wait until status shows **Completed**\
**12.** Go to **Contacts** to verify imported data

{% embed url="<https://youtu.be/bnhyRNRApnY?si=wqc2JLdYKQIQH7NL>" %}


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