# Send RCS Bulk Text Broadcast to Multiple Recipients

#### <mark style="color:red;background-color:orange;">Importing Contacts</mark>

1. Ensure the **number column** in your CSV has the country code **without the plus sign**, and no spaces or dashes. Format it as a custom number format.
2. Create **custom fields** for any additional columns in your CSV file.
3. **Map the CSV headers** to the appropriate system fields or custom fields during import.

#### <mark style="color:red;background-color:orange;">Sending a RCS Bulk Campaign</mark>&#xD;

**1.** Go to **CRM** → click on **Bulk Campaign**\
**2.** Click **Create New Campaign**\
**3.** Select **RCS Campaign**\
**4.** Enter your **Campaign Name**\
**5.** Select the **Campaign Type** → click **Next**\
**6.** Select the **Audience Type** → click **Next**\
**7.** Choose your **RCS Channel**\
**8.** Select **Message Type: Regular Message**\
**9.** Click on **Text** (other message types will be visible, but select Text)\
**10.** Write your **Text Message** (e.g. “Hello”)\
**11.** (Optional) Add **Variables** like *Chat Name*\
**12.** Note: **Buttons cannot be added** in text messages\
**13.** Click **Next** → **Save Campaign**\
**14.** After saving, click **Trigger Campaign** to send the message

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