# Send Carousel Message Type in RCS Bulk Campaigns
#### Importing Contacts
1. Ensure the **number column** in your CSV has the country code **without the plus sign**, and no spaces or dashes. Format it as a custom number format.
2. Create **custom fields** for any additional columns in your CSV file.
3. **Map the CSV headers** to the appropriate system fields or custom fields during import.
#### Sending a RCS Bulk Campaign
**1.** Go to **CRM → Bulk Campaign** → Click **Create New Campaign**\
**2.** Select **RCS Campaign** and enter your **Campaign Name**\
**3.** Choose **Campaign Type** → Click **Next**\
**4.** Select your **Audience** → Click **Next**\
**5.** Select **RCS Channel** → Message Type **Regular** → Choose **Carousel**\
**6.** Configure **Card 1**\
Header Type: **Image** (or Video)\
Upload Media\
Add **Title** & **Description**\
Add **Quick Reply Button** (Payload example: *Interested*)\
**7.** Add **More Cards (Optional)**\
Click **Add Card**\
Upload Image/Video\
Add button (e.g. **Call**)\
Enter number with country code (e.g. +91XXXXXXXXXX)\
**8.** Click **Next** → **Save Campaign** → **Trigger Campaign** 🚀
{% embed url="" %}
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://helpdocumentation.gitbook.io/user/crm-v2/campaigns/rcs-campaign/send-carousel-message-type-in-rcs-bulk-campaigns.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.