> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/crm-v2/campaigns/rcs-campaign/send-an-rcs-bulk-campaign-using-images-or-videos-and-buttons-with-text-cards.md).

# Send an RCS Bulk Campaign Using Images or Videos & Buttons with Text (Cards)

#### <mark style="color:red;background-color:orange;">Importing Contacts</mark>

1. Ensure the **number column** in your CSV has the country code **without the plus sign**, and no spaces or dashes. Format it as a custom number format.
2. Create **custom fields** for any additional columns in your CSV file.
3. **Map the CSV headers** to the appropriate system fields or custom fields during import.

#### <mark style="color:red;background-color:orange;">Sending a RCS Bulk Campaign</mark>&#xD;

**1.**&#x43;lick **Create New Campaign**\
**2.**&#x53;elect **RCS Campaign**\
**3.**&#x45;nter your **Campaign Name**\
**4.**&#x53;elect the **Campaign Type** → click **Next**\
**5.**&#x53;elect **Audience Type**\
&#x20;    Choose **Segments**\
&#x20;    Select **Super Field** (e.g. City)\
&#x20;   Set value (e.g. *Surat*)\
&#x20;   Set condition as **Exists**\
&#x20;    Click **Next**\
**6.**&#x53;elect your **RCS Channel**\
**7.**&#x43;hoose **Message Type: Regular Message**\
**8.**&#x53;elect **Card** as the message format\
**9.**&#x49;n Card Header Type, choose **Image** or **Video**\
**10.**&#x55;pload your **Image/Video** from your device\
**11.**&#x41;dd **Title Text**\
&#x20;     Example: *Welcome to the Team*\
**12.**&#x41;dd the **Description Text**\
**13.**&#x41;dd a **Button**\
&#x20;      In button payload, enter the **same text as the button label**\
&#x20;      If using call action, add **mobile number with country code** (e.g. +91XXXXXXXXXX)\
**14.** (Optional) Save reply using **Super Fields**\
**15.** Click **Next** → **Save Campaign**\
**16.** Click **Trigger Campaign** to send the message

{% embed url="<https://youtu.be/DNVMqNaAR-Q>" %}


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