Send an RCS Bulk Campaign Using Images or Videos & Buttons with Text (Cards)

Importing Contacts

1. Ensure the number column in your CSV has the country code without the plus sign, and no spaces or dashes. Format it as a custom number format.

2. Create custom fields for any additional columns in your CSV file.

3. Map the CSV headers to the appropriate system fields or custom fields during import.

Sending a RCS Bulk Campaign

1.Click Create New Campaign 2.Select RCS Campaign 3.Enter your Campaign Name 4.Select the Campaign Type → click Next 5.Select Audience Type Choose Segments Select Super Field (e.g. City) Set value (e.g. Surat) Set condition as Exists Click Next 6.Select your RCS Channel 7.Choose Message Type: Regular Message 8.Select Card as the message format 9.In Card Header Type, choose Image or Video 10.Upload your Image/Video from your device 11.Add Title Text Example: Welcome to the Team 12.Add the Description Text 13.Add a Button In button payload, enter the same text as the button label If using call action, add mobile number with country code (e.g. +91XXXXXXXXXX) 14. (Optional) Save reply using Super Fields 15. Click Next → Save Campaign 16. Click Trigger Campaign to send the message