> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/crm-v2/boards/create-and-manage-cards.md).

# Create and Manage Cards

A **Card** represents a single lead, task, or deal inside your CRM board. It moves across different stages like **New → Scheduled Visit → Visit Done → Won**.

#### Step 1: Create a Card Layout

1. After creating stages, click **Go to Card**.
2. Remove the sample text.
3. Add required **Super Fields** (lead details), such as:
   * First Name
   * Last Name
   * WhatsApp Number
   * Budget
   * Property Type
4. Use the **+ icon → Text** to add fields.
5. Use **+ icon → Buttons** to add actions like:
   * **Open Chat**
   * **Move Chat**

You can customize button size, color, and card design.

#### Step 2: Add Filters (Optional)

* Go to **Filters**
* Add conditions for qualified leads (if required)
* Click **Create Board**

#### Step 3: Add Contact to Board

1. Go to **CRM → Contacts**
2. Open a contact and update the required super fields
3. Save changes
4. Open the board to view the contact as a card

### Step 4: Update Lead Details

* Click on the variable (Super Field) inside the card
* Enter values (e.g., Budget: 50 Lakh)
* Save and refresh to see updated data

#### Step 5: Move Leads Between Stages

You can:

* **Drag & drop** the card to the next stage
* Or use the **Move Chat** button to select the desired column

You can also click **Open Chat** to directly start conversation with the lead.

That’s how you create, customize, and manage cards inside a CRM board to track leads efficiently.

{% embed url="<https://www.youtube.com/watch?v=nD-CQBumhtA>" %}


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