Set Up WhatsApp Alerts in Calendar Booking

You can configure WhatsApp alerts to automatically send booking confirmations, reminders, and updates to the admin, host, or attendees.

Steps to Configure Alerts

1. Go to WhatsApp Alerts from the menu.

2. Click Channel Templates and select Create WhatsApp Alert.

Configure Alert Settings

• Event Type (Trigger): Choose when the alert should be sent, such as Booking Created, Updated, Cancelled, or Reminder.

• WhatsApp Channel: Select the connected WhatsApp channel from which the message will be sent.

• Template Selection: Choose an approved WhatsApp template from your channel. If needed, create a template in the Channel section first.

• Map Template Variables: Fill in the required variables such as Name, Phone Number, Email, or other booking details.

Notification Preferences

Select who should receive the alert:

• Admin

• Host

• Attendee

• Or All

Example:

• Booking Confirmation: Send to Attendee

• New Booking Alert: Send to Admin & Host

• Reminder: Send to Attendee

Finally, click Create to activate the alert.

Once enabled, WhatsApp messages will be sent automatically whenever the selected event occurs, with booking details filled dynamically.