> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/calendar-bookings/set-up-webhook-for-event-booking-reminders.md).

# Set Up Webhook for Event Booking Reminders

You can use **Automation Builder** to send **automatic booking reminders** using a webhook.

#### Steps to Configure the Workflow

1. Go to **Automations → Workflow** and click **Create Workflow**.
2. Give the workflow a name (e.g., *Booking Reminder*).
3. Add a **Trigger → Webhook → Custom Webhook**.
4. Generate and **copy the webhook URL**.

#### Add Webhook to Calendar Event

5. Go to the **Calendar section** and open the event settings.
6. Paste the **Webhook URL** in the **Webhook URL field**.
7. Enable **Capture Incoming Webhook**.
8. Set **Reminder Times** (e.g., **30 minutes** and **60 minutes** before the event).
9. Save the event and capture the webhook data.

#### Create Reminder Conditions

10. Add a **Basic Route (Filter)** for **30 minutes reminder**.
11. Set condition: **Reminder Time = 30**.
12. Add **CRM → Send Template Message** and select the WhatsApp template.
13. Map variables such as **Name, Phone Number, and Reminder Time**.

#### Add Second Reminder

14. Add another **Filter for 60 minutes reminder**.
15. Send a **WhatsApp template message** with the mapped variables.

Finally, **save and enable the workflow**.\
Now, users will automatically receive **booking reminders before their scheduled event.**

{% embed url="<https://youtu.be/9oTlcupV-g8?si=_O1n1Au6ES0CeM9q>" %}

### **Automation Templates**

```
products/automation/flow/10d742e26fc5bd777fa3bb0da121297d

products/automation/flow/ee96771567038fd4a049ab2ba95a1701
```


---

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