# Create An Appointment Booking WhatsApp Chatbot

You can use the **Calendar App** inside the **Bot Builder** to automatically book appointments through your chatbot.

#### Steps to Create a Booking Flow

1. Go to **Chatbot → Create Bot Flow**.
2. Add a **Trigger** (e.g., Keyword on WhatsApp).
3. Ask the user to choose the **consultation type** (Free or Paid) using an **Interactive Message**.

#### Fetch Available Dates

4. Add **Automation App → Calendar → Fetch Available Date**.
5. Enter the **Event ID** from the Calendar booking page.
6. Save the returned dates in a **Bot Field (JSON)** using **Save Variable Value**.

#### Let User Select a Date

7. Use an **Interactive Dynamic List** to display available dates.
8. Save the selected date in a field such as **Appointment Date**.

#### Fetch Available Slots

9. Add **Automation App → Calendar → Fetch Available Slots**.
10. Use the **Event ID** and the selected **Appointment Date**.
11. Save the slots in another **Bot Field (JSON)**.

#### Let User Select a Time Slot

12. Show the available **slots using a dynamic list** and save the selected slot.

#### Collect User Details

13. Ask for **Email** and optional **Notes** using **Ask a Question** blocks.

#### Create the Booking

14. Add **Automation App → Calendar → Create New Booking**.
15. Map the required details such as:

* Date
* Slot
* Name
* Email
* Phone number
* Notes

#### Confirmation Message

Finally, send a message confirming the booking with the **selected date and time**.

Once the user completes the process, the **booking will automatically appear in the Calendar Booking panel** with all the user details.

{% embed url="<https://youtu.be/KtasFTNebp0?si=oWvsktjUdaq3BeAo>" %}

```
Main Bot Template
products/bot/flow/819b317e8efb7fe9ecf5c80fb928dce5

Payment Is Received
products/bot/flow/610227010f1bfbf88083211d3ffaf827 

Payment Is Failed
products/bot/flow/5685d56b9bbb16f3cfa7d986c4f52afc

Reschedule Flow
products/bot/flow/7267f9906b86e40722545c47a751c325

Cancel Flow
products/bot/flow/b7fea1f12993c78931444eeee20439b0

Confirmation Messages
products/bot/flow/eb86b9cb2aa0fdf65f5a048c4fa9d072

```


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