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Connect WhatsApp Channel to Calendar Booking

You can connect a WhatsApp channel to your calendar booking system to send booking confirmations, reminders, and updates directly on WhatsApp.

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Steps to Connect WhatsApp

  1. Go to Apps from the left menu.

  2. Open the WhatsApp Services tab.

  3. Click Connect WhatsApp Channel.

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Option 1: Use Default WhatsApp Channel

  • Select Calendar Bots WhatsApp Channel.

  • Choose notification types such as Registration and Reminder.

  • Click Next to activate the channel.

This option requires no API setup and is useful for a quick configuration.

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Option 2: Connect Your Own WhatsApp API

If you already have a WhatsApp Business API, you can connect it manually.

  1. Select Add Own WhatsApp Channel and click Next.

  2. Enter the required details:

    • Channel Title

    • API URL

    • WABA ID

    • Phone Number ID

    • Access Token

    • API Version

    • Channel ID

  3. Click Connect.

Once connected, your calendar booking system can send appointment notifications and reminders through your own WhatsApp channel.

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