> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user/bot-builder/whatsapp-chatbot/message-blocks/send-carousel-template-message-in-bot-flow.md).

# Send Carousel Template Message in Bot Flow

This feature allows you to send **carousel template messages** with multiple cards, images, and interactive buttons through your bot flow.

Steps to Configure

1. Go to **Bot Builder** and open your bot flow
2. Add a new node → **Send Message → Template Message**
3. Select the appropriate **Carousel Template**

Configure Template

1\. Map Body Variables

* Enter required values (e.g., user name)

2\. Configure Cards

For each card:

* Upload an **image** (static or dynamic)
* Map **body variables** if applicable

3\. Add Button Payloads

* Enter payload values for each button
* Payload is a hidden value sent when the user clicks the button
* Example:
  * Card 1 → `product_id: 1`
  * Card 2 → `product_id: 2`

4. Click on **Save Message**
5. Save the **Workflow**
6. **Enable** the bot flow

{% embed url="<https://youtu.be/b47U7nwsLSs?si=OY2Pq26DTznDpZvt>" %}


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