GoTo Block Function in Bot Flow

The GoTo function allows you to redirect users to a specific step within the same bot flow or move them to a different bot flow.

Steps to Configure

1. Open your Bot Flow

2. Add a new node in the flow

3. Go to Native Tools → GoTo

Available Options

1. Go To Step

• Select a specific step within the same bot flow

• The user will be redirected to that step instantly

2. Go To Chat Flow

• Select another bot flow

• Choose the specific node where the user should be redirected

Final Steps

1. Configure the required option

2. Click on Save Route

3. Save the Workflow