# External API Integration in Bot Flow

This feature allows you to connect an external API and fetch real-time data inside your WhatsApp chatbot.

#### Steps:

1. Go to **Chatbot** and click on **Create Bot Flow**
2. Enter **Bot Flow name**
3. Add a **Trigger** (Keyword) and select channel
4. Add **Ask Question** block to collect user name
5. Add another question to collect **Phone Number / Booking ID**
6. Send a message like “Please wait while we fetch details”
7. Add a node → **Automation App → External API Call**
8. Select request type (**GET/POST**)
9. Enter **API URL**
10. Add **Headers** (e.g., Content-Type: application/json)
11. Select **Body Type (JSON)** and add request body
12. Run and save API configuration
13. Map API response variables
14. Add **Interactive Message** to confirm booking (Confirm/Cancel)
15. Save and **Enable Bot Flow**

This setup helps fetch and display real-time data from external systems directly in your chatbot.

{% embed url="<https://youtu.be/-aVZEBNUDUw?si=yILmsd5KbW_pZz-n>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocumentation.gitbook.io/user/bot-builder/whatsapp-chatbot/external-api-integration-in-bot-flow.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.