Save Variable Value Block

The Save Variable Value Block is used to store data during a conversation. Unlike message blocks, this block does not send any message to the user. Instead, it manages and stores information behind the scenes, making your automation more intelligent and data-driven.

How to Use the Save Variable Value Block

1. Open your Chat Flow.

2. Click Add Node.

3. Go to Native Tools.

4. Select Save Variable Value.

Configure the Block

1. Select Field Choose where you want to store the value. You can select either:

• Super Field (Custom Field)

• Bot Field

Super Fields (Custom Fields) These are permanent fields stored in the user's profile. They can be used to save information such as:

• Lead source

• User budget

• Selected plan

• Email address

• Chat name

Bot Fields (B Fields) These are temporary fields that exist only during the current session or flow. They are commonly used for:

• Temporary values

• Step counters

• Calculated discounts

• Intermediate data used during automation

Once the session ends, Bot Field values may reset.

2. Text Source This defines what data should be stored in the selected field.

For example:

• If the user typed a response, choose Last Text Input.

• If the user clicked a button option, choose Last Button Title.

This ensures the correct user input is captured and stored.

Save the Configuration

After selecting the field and the data source, click Save.

The Save Variable Value Block helps store important user information during conversations, enabling smarter automation and personalized interactions.