Check Errors With The Bot Flow

How to Check Error Logs

Method 1: Inside Bot Builder

1. Go to Bot Builder.

2. Open the relevant Bot Flow.

3. Click on the Error Log Icon.

4. Review the details:

   • Step where error occurred

   • Node ID

   • Error description

5. Navigate to the mentioned step and fix the issue.

6. Save the flow.

Example: If the error says button title missing, go to that step and add the required button titles.

Method 2: From Bot Flow List

1. Go to the relevant Bot Flow.

2. Click the Error Log Icon.

3. View:

   • Date & Time

   • User number

   • Step ID

   • Error description

4. Click the Step ID to directly open the affected node.

Note: If the bot has stopped working or is not functioning properly, reviewing the error log is essential to identify and fix the issues.