Trigger Workflow Via Inbound Workflow Or Send WhatsApp Messages Via Inbound Webhook Trigger

1. Go to Automation Builder → Workflow

2. Click Create Workflow

3. Give your workflow a name

4. Click + → Webhook → Custom Webhook

5. Add a title and click Generate Hook

6. Copy the Webhook URL

7. Click Capture Incoming Webhook

8. Send sample data (e.g., Name, Phone Number)

9. Confirm data is received

Send WhatsApp Message Using Webhook Data

1. Add CRM → Send Template Message

2. Select Channel & Template

3. Map:

• Number → Phone from webhook

• Name → Webhook name variable

1. Click Run & Save

2. Save & Enable the workflow

Now, whenever data is sent to the webhook URL, the automation will trigger and send the WhatsApp message automatically.