> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/web-chat-widget/using-a-web-chat-link-in-a-whatsapp-chatbot.md).

# Using a Web Chat Link in a WhatsApp Chatbot

#### Steps

1. **Create a WhatsApp Chatbot**
   * Go to **Bot Builder**.
   * Click **Create Bot Flow**.
   * Select **WhatsApp Chatbot**.
2. **Set the Trigger**
   * Select **Hot Keyword** as the trigger.
   * Select the required WhatsApp channel.
   * Enter the keyword, for example, **Hi**.
   * Click **Save**.
3. **Add a Message Block**
   * Add the **Send Message** block.
   * Select **Send City URL Button Message**.
   * Enter the message you want to display.
   * Set the button name, for example, **Start Chat**.
4. **Add the Web Chat Link**
   * Go to the **Web Chat** panel.
   * Open **Chat Links**.
   * Copy the required Web Chat Link.
   * Return to the chatbot and paste the link into the URL field.
5. **Save the Message**
   * Click **Save Message**.
   * Your workflow is now complete.

{% embed url="<https://www.youtube.com/watch?v=20lv2Tbv_-0>" %}


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