> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/messaging-channels/whatsapp-api/managing-your-whatsapp-api/creating-templates/interactive-marketing-templates.md).

# Interactive Marketing Templates

#### How to Create a WhatsApp Template

1. Go to ''Channels'' and click on the template manager icon.
2. Select **"Create template"**.
3. Choose **"WhatsApp template"** options.

**Setting Up Your Template**

* Enter a **template name**.
* Select a **language**.
* Choose an **appropriate category**.

**Header Options**

* No header
* Text-based header
* Media-based header (image, video, document, or location)

**Body and Variables**

* Add **variables** to the body. Include some text before or after each variable.
* Provide **examples** for all variables used.

**Footer**

* Add an optional footer in light grey text.

**Buttons (up to 10 in total)**

* **Website buttons:** Maximum of two, URLs can be static or dynamic.
* **Call now button:** Maximum of one.
* **Quick reply buttons:** Up to seven.
* Reorder buttons by **dragging and dropping**.

**Approval and Preview**

* Meta **approves templates** in one minute to a day.
* **Preview** the approved template to see the actual content.

Points to check if you face any issue while creating templates:

* For **image template**: Image size must be less than 9mb.
* For **video template**: Video size must be less than 9mb.
* Body of the template including variable content can not be more than 1024 characters.
* If your Approved template is not visible in drop-down in bulk campaign, bot builder, automation builder or live chat: Go to Channels>Template Manager>Sync Templates.

{% embed url="<https://youtu.be/XyW_LUDSuzU>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://helpdocumentation.gitbook.io/user-documentation/messaging-channels/whatsapp-api/managing-your-whatsapp-api/creating-templates/interactive-marketing-templates.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.