> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/messaging-channels/whatsapp-api/managing-your-whatsapp-api/create-ice-breakers-for-whatsapp-api.md).

# Create Ice Breakers For WhatsApp API

* **Ice breakers** are default messages shown to users when they open your WhatsApp chat for the **first time** and haven’t sent any message yet.
* Go to **Channels** → select your **WhatsApp number** → open **Conversation Automation** → click **Ice Breakers**.
* Enter up to **4 custom icebreaker texts**, each with a maximum of **80 characters**.
* These messages help guide users on how to start the conversation quickly.
* Icebreakers will appear **only for first-time visitors** to your chat.
* You can **edit or customize** the icebreaker texts anytime and click **Save** to apply changes.

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