> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/messaging-channels/whatsapp-api/managing-your-whatsapp-api/channel-section-overview.md).

# Channel Section Overview

* The **Channels** section is where you can **onboard and manage communication channels** like **WhatsApp Business API, Instagram, and Facebook** from one dashboard.
* WhatsApp numbers added here are **API-based** and cannot be used on the WhatsApp mobile app.
* Each channel card shows quick details like **connection status, balance, quality score, messaging limits, and number health**.
* From the **three-dot menu**, you can access options like **Copy Channel ID, Send Test Message, Bulk Actions, and Clone Templates**.
* The **General Details** section shows important info such as **Quality Rating, Messaging Limit, Number Status, and 2FA status** — quality may drop if users report messages as spam.
* Clicking the **WhatsApp icon** opens advanced options like:
  * **Business Profile** to manage display details
  * **QR Codes** to generate chat links with predefined messages
  * **Generate OTP** for onboarding or verification
  * **Business Verification** to unlock higher limits
  * **Two-Factor Authentication** for extra security
  * **WA Manager** for advanced Meta settings
  * **Deregister Number** to remove the number from API
* Additional tools include **Webhook setup, Template Manager, Activity Logs, Billing Logs, Bots, Integrations, and Wallet Logs**.
* Instagram and Facebook channels also show **connection status, follower count, and media stats**.
* Overall, the Channels section helps you **connect, monitor, and automate all messaging platforms from one place**.

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