> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/bot-builder/whatsapp-chatbot/google-sheet-blocks/google-sheets-data-search-via-bot-flow.md).

# Google Sheets Data Search via Bot Flow

This feature allows you to fetch data from Google Sheets and respond to users dynamically in a bot flow.\
Steps:

1. Go to **Chatbot** and click on **Create Bot Flow**
2. Enter a **Bot Flow name**
3. Add a **Trigger** (e.g., Keyword) and select channel
4. Add an **Ask Question** block to collect input (e.g., Complaint Number)
5. (Optional) Save response in a **Custom/Super Field**
6. Add a **Branch** and select **Automation App → Google Sheets**
7. Choose **Lookup Spreadsheet Rows** action
8. Connect your Google account (Authentication)
9. Select **Spreadsheet** and **Sheet**
10. Enter **Column** (e.g., D for Complaint Number)
11. Set condition (e.g., Equal to Number) and map value as **Last Text Input**
12. Test and verify data using **Run History**
13. Save response data into **Bot Fields** (e.g., Status, Row Count)
14. Add a **Router**:

* If no record → send “No record found” and re-ask input
* If record found → display fetched data

15. Save and **Enable Bot Flow**

This setup helps automate data lookup and gives instant responses to users using Google Sheets.

{% embed url="<https://www.youtube.com/watch?v=uv5_hBemflk>" %}


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