> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/bot-builder/typing-indicator.md).

# Typing Indicator

Steps to Add Typing Indicator in Chatbot Flow

#### Step 1: Open the Chatbot Builder

Go to the Chatbot section and create or edit your chatbot flow.

#### Step 2: Add a Keyword Trigger

* Select the required WhatsApp channel.Add a condition/keyword trigger.
* Enter your preferred keyword (Example: `indicator`).
* Save the trigger.

#### Step 3: Add the Typing Indicator Action

* Click on **Add Node**.
* Go to **Native Tools**.
* Select **Send Typing Indicator**.

This action will show the typing status to the user before the bot sends a message.

#### Step 4: Add a Message Block

* Add a **Send Message** node after the typing indicator.
* Enter your message (Example: “Hello, how are you?”).
* Save the message.

#### Step 5: Add Another Typing Indicator (Optional)

You can add the typing indicator multiple times anywhere in the chatbot flow.

* Click on **Add Node**
* Go to **Native Tools**
* Select **Send Typing Indicator**

#### Step 6: Continue the Chatbot Flow

Add more actions such as:

* Questions
* Message blocks
* Forms
* Buttons
* Any other chatbot actions

Example:\
“Please let us know your name.”

#### Step 7: Save and Enable the Workflow

* Save the chatbot flow.
* Enable the workflow.

### How It Works

When a user sends the trigger keyword on WhatsApp:

1. The typing indicator appears.
2. The bot sends the response message.
3. The typing indicator can appear again before the next response.

{% embed url="<https://www.youtube.com/watch?v=vsIye6uw5J8>" %}


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