> For the complete documentation index, see [llms.txt](https://helpdocumentation.gitbook.io/user-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocumentation.gitbook.io/user-documentation/bot-builder/instagram-chatbot/create-instagram-message-match-keyword-bot.md).

# Create Instagram Message Match Keyword Bot ?

* The process begins by opening the Instagram chatbot options and selecting “match keyword conditions” to trigger the bot only for certain words like “services” or “support”.
* Set the bot to listen to specific keyword conditions—such as “contains”—based on what users might type in their messages.
* Add a question block where the bot’s response is crafted, including interactive buttons for users to choose from, like “Our Services,” “Support,” or “Contact Us”.
* Assign actions to each button: for example, connect “Our Services” to a send message block that provides service information, and “Support” to an agent routing block for customer support.
* Each button can guide users quickly to the information or help they need, ensuring efficient and accurate responses from the bot.

This setup helps automate support, saves time, and makes sure users get the correct answers based on their real questions.

{% embed url="<https://www.youtube.com/watch?v=17idPmzzTww>" %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://helpdocumentation.gitbook.io/user-documentation/bot-builder/instagram-chatbot/create-instagram-message-match-keyword-bot.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.